**Summary**

The transcription is a conversation between the interviewer and Crystal McDonald, a pharmacy technician at Walgreens. The conversation is about Crystal's online research and decision-making process, particularly when it comes to purchasing clothing and groceries. The interviewer is also testing a new app called Moon, which allows users to save and compare different products and recipes in one place.

**Action Items**

* The interviewer will send Crystal a $5 Amazon gift card as a thank you for her time.
* The interviewer will share the audio recording of the conversation with Crystal.

**Highlights**

* Crystal uses Google and Amazon to research clothing and groceries online.
* She values comfort, style, and timely delivery when it comes to clothing purchases.
* She uses Instacart for grocery delivery and values the ability to communicate with the shopper in real-time.
* She uses Amazon wishlist to save items she's interested in purchasing.
* She likes the idea of having a clean and easy-to-navigate app like Moon to save and compare products and recipes.
* She values the ability to share lists and recipes with others, particularly her children.

**Key Takeaways**

* Crystal's online research process involves using Google and Amazon to find products that meet her specific needs and preferences.
* She values convenience, comfort, and timely delivery when it comes to online shopping.
* She is interested in using an app like Moon to save and compare products and recipes in one place.
* She values the ability to share lists and recipes with others, particularly her children.